Mercedes-Benz of Hoffman Estates

Warranty & Protection Plan Cancellation Request

This form is exclusively for customers who purchased an extended warranty, vehicle service contract, or eligible protection product through Mercedes-Benz of Hoffman Estates.

Complete the form below to request a cancellation. Our team will review your request and may need additional documentation or verification.

Before you begin

Have the following information available, as applicable. The form will indicate which fields and documents are required.

  • Your contact information and the name on the agreement
  • Your vehicle identification number (VIN) and current mileage
  • Your agreement or contract number, if available
  • Any documents related to your cancellation reason, if requested

Submit your cancellation request

Submitting this form does not automatically cancel your coverage. Cancellation is subject to the terms and conditions of your applicable agreement.

If the form does not appear, open the cancellation request form in a new tab.

Frequently asked questions

Who can use this form?

This form is for customers who purchased the warranty or protection product through Mercedes-Benz of Hoffman Estates. If you purchased your product elsewhere, contact the selling dealership or the administrator listed in your agreement for instructions.

Is my coverage canceled when I submit the form?

No. Submitting the form starts your cancellation request. Review your agreement for cancellation requirements and confirm the status of your request with our team before assuming your coverage has ended.

Will I receive a refund?

Any refund eligibility, amount, and payment recipient depend on your agreement and applicable circumstances. Submitting a request does not guarantee a refund.

How long will my request take?

Processing depends on the applicable agreement, required documentation, and administrator review. Contact our dealership if you need an update on your request.

What if I need help or need to correct my request?

Contact Mercedes-Benz of Hoffman Estates using the contact information on this website. Let our team know you need assistance with a warranty or protection plan cancellation request.

This page provides a way to submit a request and does not change the terms of your agreement. Eligibility, required documentation, cancellation effective dates, and any refund are governed by the applicable agreement and applicable law.

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Mercedes-Benz of Hoffman Estates 42.049328976994026, -88.10487593905884.