Terms & Conditions

Effective Date: May 18, 2026

Welcome to Mercedes-Benz of Hoffman Estates. These Terms and Conditions (“Terms”) govern your participation in our messaging program and use of our website.

1. Program Description

Mercedes-Benz of Hoffman Estates may send text messages related to:

• Vehicle sales inquiries
• Service appointment reminders and updates
• Repair status updates
• Marketing and promotional offers
• Trade-in and equity opportunities
• Customer support communications
• Dealer announcements and dealership-related communications

By providing your mobile number and opting into communications, you agree to receive these messages from Mercedes-Benz of Hoffman Estates.

2. Consent to Receive Messages

By submitting your phone number through our website forms, service scheduler, lead forms, chat tools, or other communication channels, you consent to receive recurring text messages from Mercedes-Benz of Hoffman Estates.

Consent is not a condition of purchase.

3. Message Frequency

Message frequency varies depending on customer interaction and preferences.

4. Message & Data Rates

Message and data rates may apply. Please contact your wireless carrier for details regarding your text or data plan.

5. Opt-Out Instructions

You may opt out of communications at any time by replying:

STOP

After opting out, you will no longer receive text messages from Mercedes-Benz of Hoffman Estates unless you opt in again.

6. Customer Support

For assistance, reply HELP to any message or contact us directly:

Phone: (847) 885-7000
Email: [email protected]

7. Privacy Policy

Your privacy is important to us. Please review our Privacy Policy here:

https://www.mercedeshoffman.com/privacy-policy/

8. Limitation of Liability

Mercedes-Benz of Hoffman Estates is not responsible for delayed or undelivered messages. Message delivery is subject to effective transmission by your wireless carrier and third-party service providers.

9. Changes to Terms

We reserve the right to modify these Terms at any time. Updates will be posted on this page with a revised effective date.

10. Contact Information

If you have questions regarding these Terms and Conditions, please contact us:

Mercedes-Benz of Hoffman Estates
Phone: (847) 885-7000
Email: [email protected]