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Services Available

Service A Special

2009 Models or Newer

  • Synthetic Motor Oil Replacement
  • Oil Filter Replacement
  • All fluid level checks and corrections are dependent on your vehicle’s calculated service intervals
  • Tire Inflation Check and Correction
  • Brake Component Inspection
  • Reset Maintenance Counter
  • Adhere to all required elements determined by the vehicle’s Maintenance Service System (MSS)
Price advertised for Service A/Service B includes all factory-required components. Please refer to your maintenance booklet for the complete list of factory-required services and details on the specific intervals for your vehicle’s year and model.

Service B Special

2009 and Newer Models
(AMG, V12, and Diesel Engines may be more)

  • Service at 20,000 Miles or 2 Years
  • Synthetic Motor Oil Replacement
  • Oil Filter Replacement
  • Cabin Dust/Combination Filter Replacement
  • All fluid level checks and corrections are dependent on factory recommended service intervals for your vehicle’s year and model
  • Tire Inflation Check and Correction
  • Brake Fluid Exchange
  • Brake Component Inspection
  • Reset Maintenance Counter

*Additional Dealer-included Service: Key Fob Batteries, Multi-point Inspection, and add blue fluid for diesel engines

Price advertised for Service A/Service B includes all factory-required components. Please refer to your maintenance booklet for the complete list of factory-required services and details on the specific intervals for your vehicle’s year and model.

Spark Plug Replacement

  • Recommended every 60,000 miles
  • Remove Engine Covers
  • Inspect Spark Plug Wires
  • Remove Ignition Coils/Modules
  • Remove Spark Plugs and Inspect for Unusual Wear
  • Replace Long Life Spark Plugs
  • Reassemble Coils and Cover
  • Perform Static Performance Test
  • Road Test Vehicle
See service advisor for complete details.

Engine Coolant Service

Recommended every 3 years
This service replaces the worn anti-freeze with new anti-freeze. Anti-corrosion protection in anti-freeze will break down due to extreme climate changes, heating and cooling of the engine. Proper service of the engine cooling system also prevents premature wear to internal engine components.

Includes pressure testing the system and inspection for leaks in the cooling system and cap, inspecting cooling system hoses, freeze plugs, and radiator for deterioration. Drain and flush system, refill system with Mercedes-Benz approved antifreeze/coolant. Inspect for proper level and correct temp protection.

  • Inspect Cooling System Leaks
  • Drain Coolant and Flush Systems
  • Refill with New Coolant
  • Inspect for proper level and correct temperature production
See service advisor for complete details.

Transmission Fluid/Filter Service

Recommended every 40,000 miles
This service replaces the worn automatic transmission fluid with new fluid, filter and gasket. Automatic transmission fluid is subjected to very high operating temperature, friction load and contamination from normal amounts of clutch material wear. New fluid and filter are necessary to maintain proper shifting, as well as prolonging transmission life expectancy. The constant upshifting and downshifting in traffic paired with extreme climate changes causes the fluid to break down sooner than in other driving conditions.

  • Inspect Transmission for Leaks
  • Remove Pan and Drain Fluid
  • Inspect contents of pan for excessive or unusual material
  • Replace Filter, Gasket, and Seals
  • Refill fluid to proper level
  • Road Test Vehicle
See service advisor for complete details.

Computerized Four Wheel Alignment

Recommended at least every 12 months
Proper alignment not only preserves tire life but improves: vehicle steering response, reduces stress on steering and suspension components, maintains correct ride height, maximizes fuel mileage, and allows all the active safety systems of your vehicle to operate as intended. Our technicians have been trained and certified by Mercedes-Benz to perform the correct process required, and to operate the state of the art equipment that is vital to aligning your Mercedes-Benz.

  • Inspect for unusual tire wear
  • Inspect steering and suspension for worn or bent components
  • Perform ride height measurement
  • Measure and adjust suspension components as required
  • Road Test Vehicle
See service advisor for complete details.

Tire Rotation and Balance

Recommended every 2 years
Proper tire and wheel balancing helps maximize the useful life of your tires. We accomplish this by using state of the art Road Force Balancing equipment. We also inspect the condition of the wheels for “Out of Round” and warped issues.

  • Inspect tires and wheels for damage
  • Measure radial and lateral run-out
  • Compuer balance 4 wheels/tires
  • Road Test Vehicle
See service advisor for complete details.

Wiper Blade Replacement

Recommended replacement every year

See service advisor for complete details.

Multi-Point Vehicle Inspection Report

Complimentary report when other services or repairs are performed.

See service advisor for complete details.

Air Filter Service

  • Replace Air Filter
  • Inspect condition of air intake housing
  • Inspect Air Mass Sensor Seal
  • 64 point detailed and documented multi-point health check which you will be presented during and after your inspection
See service advisor for complete details.

Brake Fluid Service

Recommended every 2 years
Brake fluid absorbs moisture from the atmosphere due to heating and cooling of the brake fluid. An important part of preventative maintenance is replacement of brake fluid and flushing the system. Moisture in brake fluid causes internal corrosion of the brake system components. to prevent damage of very costly electrical hydraulic brake parts, the brake fluid must be replaced every 2 years or when contamination of the fluid is found.

  • Flush brake fluid from system
  • Refil System
  • Bleed Air from Brake System
  • Road Test Vehicle

Tire Rotation

This service is complimentary for new vehicles with under 5,000 miles
The purpose of this service is to inspect your tires and rotate them, if not staggered. Proper tire care, balancing and wheel alignment will maximize the useful life of your tires. This is accomplished by performing a routine tire maintenance every 5,000 miles.

  • Rotate tire if applicable
  • Check and adjust tire pressure
  • Check under hood fluid levels
  • Check exterior light operation
  • Wash vehicle
  • Schedule next appointment
See service advisor for complete details.
For All Models 1
2000 10000 20000 30000 40000
Synthetic Motor Oil & Filter Replacement x x x x
Cabin Dust/Combination Filter Replacement x x
Brake Fluid Change x x
Fluid Levels Check & Correction 2 x x x x
Multi-point inspection x x x x
Wiper Blade Sets x x x x
All Vehicles
  Service A Service B
Read out service data from instrument cluster and reset ASSYST PLUS service interval display 1 x x
Check warning and function indicator lamps in the instrument cluster x x
Check illumination of the instrument cluster and interior lighting for correct function ² x x
Check horn for correct function x x
Check and correct headlamp setting ³ x x
Check trunk/cargo compartment lighting for correct function2 x x
Check and correct windshield washer system fluid level2. Washer fluid to be invoiced separately x x
Check condition of vehicle exterior x x
Check condition of windshield x x
Check condition of wiper blades x x
Engine: oil and oil filter change x x
Brake system: check fluid level 4 x x
Main circuit: check coolant level in coolant expansion tank x x
Visually check condition and tread depth of tires x x
Visually check condition of brake pads/linings x x
Visually check condition of brake disks x x
Correct tire inflation pressure ² x x
Correct inflation pressure in spare tire (where applicable)2 x x
Check TIREFIT sealant expiration date (where applicable)². If expired, replace with separate work order x x
Activate Tire Pressure Monitoring System ² x x
Check first aid kit expiration date2. If expired, replace with separate work order. x x
Vehicles with KEYLESS-GO: replace key battery 5 x x
Fill up DEF 6 (Diesel engine, only vehicles with BlueTEC exhaust gas aftertreatment) x x
     
1 If the service and maintenance work has not, or has only partially been carried out after the ASSYST PLUS service interval display has been reset, the maintenance computer must be reset to its original settings
2 PLUS package, invoiced separately.
3 Vehicles with Xenon headlamps, LED headlamps, dynamic LED headlamps or level control: correct headlamp setting with separate work order.
4 In the event of fluid loss, determine cause and perform repair with separate work order.
5 Replace with separate work order
6 Filling up invoiced separately
Specific AMG Model Service 1
2000 10000 20000 30000 40000
Rear Axle Oil Change x x
Engine Air Filter Replacement x
Transmission Oil & Filter Replacement x
V12 AMG Coolant Service x
Specific CLA & GLA AMG Model Services
  2000 10000 20000 30000 40000
Rear Axle Oil Change   x   x  
Engine Air Filter Replacement   x x x x
Transmission Oil & Filter Replacement       x  
1 All G-Class Models not applicable to above charts. Please see the maintenance booklet for service coverage
2 includes coolant, brake, power steering, windshield washer fluids, and AdBlue (diesel models).
Mercedes-Benz Electric Models
2000 10000 20000 30000 40000
Combination Filter Replacement x x
Brake Fluid Change x x
Fluid Levels Check & Correction x x x x
Multipoint Inspection x x x x
Wiper Blade Sets x x x x
Maintenance for 2010-2013 Vehicles
  10K 20K 30K 40K 50K 60K 70K 80K 90K 100K 110K 120K 130K 140K 150K 160K 170K 180K 190K 200K 210K 220K 230K 240K 250K 260K 270K 280K 290K
MPI x x x x x x x x x x x x x x x x x x x x x x x x x x x x x
Wash x x x x x x x x x x x x x x x x x x x x x x x x x x x x x
D.E.F. Service x x x x x x x x x x x x x x x x x x x x x x x x x x x x x
Oil Change x x x x x x x x x x x x x x x x x x x x x x x x x x x x x
Rotate Tires x x x x x x x x x x x x x x x x x x x x x x x x x x x x x
Re-torque Rear End x                                                        
Fuel Filter Change   x   x   x   x   x   x   x   x   x   x   x   x   x   x  
Fuel Filter Change 4 CYL                                                          
Cabin Filter   x   x   x   x   x   x   x   x   x   x   x   x   x   x  
Engine Air Filter       x       x       x       x       x       x       x  
Transmission Service .6       x       x       x       x       x       x       x  
Transmission Service .9                                                          
Replace Drive Belts           x           x           x           x          
Replace Glow Plugs               x               x               x          
Differential Service                       x                       x          
Coolant Flush                             x                            
Brake Fluid Flush                   x                   x                  
Maintenance for 2014-2017 Vehicles      
  15K 30K 45K 60K 75K 90K 105K 120K 135K 150K 165K 180K 195K 210K 225K 240K 255K 270K 285K 300K
MPI x x x x x x x x x x x x x x x x x x x x
Wash x x x x x x x x x x x x x x x x x x x x
D.E.F. Service x x x x x x x x x x x x x x x x x x x x
Oil Change x x x x x x x x x x x x x x x x x x x x
Rotate Tires x x x x x x x x x x x x x x x x x x x x
Re-torque Rear End x                                      
Fuel Filter Change                                        
Fuel Filter Change 4 CYL x x   x   x   x   x   x   x   x   x   x
Cabin Filter   x   x   x   x   x   x   x   x   x   x
Engine Air Filter       x       x       x       x       x
Transmission Service .6                                        
Transmission Service .9     x     x     x     x     x     x    
Replace Drive Belts       x       x       x       x       x
Replace Glow Plugs           x         x         x        
Differential Service               x               x        
Coolant Flush                                       x
Brake Fluid Flush                   x                   x
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847-885-7000

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1000 West Golf Road • Hoffman Estates, IL 60169

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Today's Hours:

Open Today! Sales: 9am-8pm

Open Today! Service: 7am-7pm

Open Today! Parts: 7am-6pm

Mercedes-Benz of Hoffman Estates

1000 West Golf Road Hoffman Estates, IL
Phone: 847-885-7000 https://maps.google.com/?q=Motor+Werks+Mercedes+Benz+of+Hoffman+Estates,1000+W+Golf+Rd,Hoffman+Estates,IL

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Phone: 847-885-7000

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Phone: 847-885-7000

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Phone: 847-885-7000

42.049503 -88.105082
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Mercedes-Benz of Hoffman Estates
Mercedes-Benz of Hoffman Estates
1000 West Golf Road
Hoffman Estates, IL, 60169 United States
847-885-7000
http://www.mercedeshoffman.com/wp-content/themes/DealerInspireDealerTheme/images/logo.png
Mercedes-Benz of Hoffman Estates 42.049503, -88.105082.