Service Menu

Mercedes-Benz A & B Service - Mercedes-Benz of Hoffman Estates Service Menu

These service intervals take into account the harsh environment vehicles are subjected to while operating under Chicago area conditions. Rough road conditions, road construction, extreme climate and temperatures add to the demanding high traffic situations your vehicle operates within. Mercedes-Benz and Mercedes-Benz of Hoffman Estates classify the Chicago area and climate as "Severe Operating Conditions." Because of the classification, vehicles may require service sooner than the Service Reminder System may indicate. Mercedes-Benz of Hoffman Estates has designed these service intervals and inspections to reflect the actual driving conditions that exist in the Chicago area. Please review the following Mercedes- Benz Additional Recommended Services. If you have questions, don't hesitate to contact our Service Care Center at  (877) 639-6713 



 
  Mercedes-Benz A Service                                           (Most Models)   $199.95                                                                                    (AMG & V12 models) $219.95
                                                                                                                     (Diesel engine) $299.95

Required list (1998 and Later Models) 1 day loaner vehicle provided for service
Synthetic motor oil replacement, Oil filter replacement, All fluid level checks and corrections are dependent on factory-recommended service intervals for your vehicle's year and model.* Tire inflation check and correction, Brake component inspection, Reset maintenance counter, Adhere to all required elements listed by model year and specific model as indicated on the corresponding service sheet for Mercedes-Benz Maintenance Systems in the USA.

  Additional Recommended items for A Service
Replace wiper blades (Cars) $50 (Wagons & SUV) $65 | Rotate tires (if applicable)  $34.95

*Price advertised for Service A includes all factory required components.  Please refer to your maintenance booklet for the complete list of factory specified service requirements and details on the specific intervals for your vehicle's year and model.

 
  Mercedes-Benz B Service                                                          (Most Models)
$369.95
                                                                            with brake fluid flush (Most Models) $464.95
                                                                    (AMG, V12 models, S, SL, SLK, G, GL and ML) $419.95
               with brake fluid flush (AMG, V12 models, S, SL, SLK, G, GL and ML) $514.95
                                                                                       (Diesel Engine) $699.95
                                                                                with brake fluid flush 
(Diesel Engine)  $794.95


Required list (1998 and Later Models) 1day loaner vehicle provided for service

Synthetic motor oil replacement, Oil filter replacement, Cabin dust/combination filter replacement, Brake fluid exchangeAll fluid level checks and corrections are dependent on factory-recommended service intervals for your vehicle's year and model.* Tire inflation check and correction, Brake component inspection, Reset maintenance counter, Adhere to all required elements listed by model year and specific model as indicated on the corresponding service sheet for Mercedes-Benz Maintenance Systems in the USA. 

Required for Diesel Engine
| Replace fuel filter | Drain and fill Add Blue fluid | Consult your Owner's Manual for specific service details.


  Additional Recommended items for B Service
Replace wiper blades (Cars) $50 (Wagons & SUV) $65 | Rotate tires (if applicable)  $34.95 | Flush brake fluid, refill and balance system $129.95 | Clean and Disinfect Heating/AC system $62.95

*Price advertised for Service B includes all factory required components.  Please refer to your maintenance booklet for the complete list of factory specified service requirements and details on the specific intervals for your vehicle's year and model.

  Tire Inspection / Rotation Service                                                $34.95
On new vehicles this service is complimentary if performed before vehicle reaches 5,000 miles
The purpose of this service is to inspect your tires and rotate them, if not staggered. Proper tire care, balancing and wheel alignment will maximize the useful life of your tires. This is accomplished by performing a routine tire maintenance every 5,000 miles.

Rotate tires (if applicable) | Check and adjust tire pressure | Check under hood fluid levels
Check exterior light operation | Wash vehicle | Schedule next appointment
      



 Brake Fluid Service                                                                   $129.95  (Recommended every 2 years)                                                                                
  
                   


Brake fluid absorbs moisture from the atmosphere due to heating and cooling of the brake fluid.  An important part of preventative maintenance is replacement of brake fluid and flushing the system. Moisture in brake fluid causes internal corrosion of the brake system components.  To prevent damage of very costly electrical hydraulic brake parts, the brake fluid must be replaced every 2 years or when contamination of the fluid is found.

Service includes: Flush brake fluid from system | Refill system Bleed air from brake system | Road test vehicle

  

            Multi-Point Vehicle Inspection Report                                 $139.00
            (Complimentary when other services or repairs are performed)       Inspection w/ Diagnostic Short Test $278.00

The purpose of this inspection is to provide you with a comprehensive and thorough report of your vehicle. Our technician's extensive training by Mercedes-Benz and their years of experience enable them to advise you of how and when repairs should be performed. They will also record wear item measurements like brake pad thickness and tire tread depth. This inspection allows you monitor the condition of your vehicle.  A Mercedes-Benz of Hoffman Estates Service Advisor will provide you with a complete review and explanation of the "Know Your Vehicle Inspection Report". The Diagnostic Short test will extract and record any fault codes within any of the computer controlled management systems, including the active safety and convenience systems.   


  Air Filter Service                                                                              $99.95

(Diesel Vehicles-Includes monitor reset) $165.95
 
Clean engine air filters increase fuel economy and engine performance by protecting the engine and the fuel injection system from damage caused by dust, sand and dirt. High traffic and road construction in and around the Chicago area can cause the filters to lose their effectiveness sooner.

Replace air filter | Inspect condition of air intake housing | Clean air intake housing  | Inspect air mass sensor seal
   


Wheel/Tire Balance Service                                                           $79.95
 
Proper tire and wheel balancing helps maximize the useful life of your tires. We accomplish this by using state of the art Road Force Balancing equipment. We also inspect the condition of the wheels for "Out of Round" and warped issues.

Inspect tires and wheels for damage |  Measure radial and lateral run-out | Computer balance 4 wheels/tires |  Road test vehicle

   


  Driveline Fluid Service                                                                      Starting from $69.95
This service replaces the worn front and rear differential and transfer case fluid for vehicles with 4MATIC all wheel drive systems.
This fluid is subjected to tremendous thermal load, which causes the fluid to break down and wear out. The normal wear of the fluid is accelerated by driving in high traffic conditions. For rear wheel drive vehicles, only the rear differential fluid maintenance is required.

Inspect for leaks | Refill with new fluid to proper level | Road test vehicle |  Drain and remove fluid

   Transfer Case, Front Differential and Rear Differential:
SUV - $198.95, Cars - $289.95
Rear wheel drive only vehicles - $69.95


  Windshield Wipers Blade Replacement                                             (Cars) $50.00
(Recommended replacement every year)                                                                 (SUV/Wagons) $65.00

Maintaining proper visibility while driving your vehicle is essential at all times.  Mercedes-Benz wipers are specifically designed with curvature and pressure points that perfectly conform to your windshield. Wipers of lesser quality may not have this unique design feature and may be subject to premature wear or failure.

 


  Computerized Four Wheel Alignment                                         $149.95

With Installation of  Corrective Bolt Hardware $250.00

Proper alignment not only preserves tire life, but it improves: vehicle steering response, reduces stress on steering and suspension components, maintains correct ride height, maximizes fuel mileage, and allows all the active safety systems of your vehicle to operate as intended. Our technicians have been educated and certified by Mercedes-Benz to perform the correct process required, and to operate the equipment that is vital to aligning your Mercedes-Benz.
Inspect for unusual tire wear | Inspect steering and suspension for worn or bent components | Perform ride height measurement | Measure and adjust suspension components as required | Road test vehicle.

Computerized Four Wheel Alignment  with installation of  Corrective Bolt Hardware
   
In some cases the vehicle cannot be brought back into proper alignment specifications through the normal adjustment process, it may be necessary to install Corrective Bolt hardware.  This hardware is designed, manufactured and is recommended by Mercedes-Benz for this purpose. (It is not intended to compensate for bent or damaged suspension components). 
  

  Transmission Fluid/Filter Service                                               $349.95  (Recommended every 40,000 miles) 

This service replaces the worn automatic transmission fluid with new fluid, filter and gasket. Automatic transmission fluid is subjected to very high operating temperature, friction load and contamination from normal amounts of clutch material wear. New fluid and filter are necessary to maintain proper shifting, as well as prolonging transmission life expectancy. The constant upshifting and downshifting in traffic, paired with extreme climate changes, causes the fluid to break down sooner than in other driving conditions.

Inspect transmission for leaks | Remove pan and drain fluid Inspect contents of pan for excessive or unusual material | Replace filter, gasket, seals |  Refill fluid to proper level | Road test vehicle

   

 
  Engine Coolant Service                                                                 $109.95 (Recommended every 3 years)                                                                        Lifetime Coolant $149.95

(Lifetime coolant every 15 years)

This service replaces the worn anti-freeze with new anti-freeze. Anti-corrosion protection, in anti-freeze, will break down due to extreme climate changes and heating and cooling of the engine. Proper service of the engine cooling system also prevents premature wear to internal engine components.
Inspect cooling system leaks |  Drain coolant and flush system | Refill will new coolant |  Inspect for proper level and correct temp protection
   

 
  Spark Plug Replacement                                            Starting from $169.95
(Recommended every 60,000 miles)                                                                                                          

This service replaces the worn spark plugs with new spark plugs. Spark plugs operate under intense heat and combustion pressure. Worn spark plugs cause poor engine performance and poor fuel economy. Worn spark plugs can also trigger the "Check Engine" light to come on due to misfiring. New spark plugs help avoid unwanted performance issues.
 
Remove engine covers | Inspect spark plug wires | Remove ignition coils/modules | Remove spark plugs and inspect for unusual wear | Replace long life spark plugs |  Reassemble coils and cover  | Perform static performance test  | Road test vehicle

 Single plug per cylinder engines
 Dual plug per cylinder engines
AMG engines
4Cyl $235.00 V6
$304.00 V6 
$539.00
V6
$270.00  V8 $387.00 V8
$555.00
V8
$338.00 V12
$1,245.00
V12T $1245.00*
V12
$387.00
*includes spark plug boots
*includes spark plug boots