My Choice Service

My Choice Service

My Choice. My Convenience. My Service.

Mercedes-Benz My Service lets you choose the service appointment options that best fits your needs and schedule.

My Service Overview

At Mercedes-Benz, we recognize that every customer has different needs and priorities. That’s why My Service lets you decide how we handle your service appointment.

Would you prefer to drop off your car? You are welcome to spend time in our comfortable lounge or be on your way via shuttle. If having your own transportation is most convenient, you also have the option to reserve a courtesy vehicle at the time of appointment. When your Mercedes-Benz needs service and you don’t have the time to come see us, you can arrange for our driver to pick up your vehicle. The choice is yours with My Service.

Whether you call for a service appointment or use our convenient online scheduling system, remember to select the My Service option that’s right for you.

Dealership Info


  • Main:866-556-7138
  • Sales:866-556-7138
  • Service:866-571-8306
  • Parts:866-571-8306
  • Fax:224-653-2153

Sales Hours:

  • Mon - Thu9:00 AM - 8:00 PM
  • Fri - Sat9:00 AM - 6:00 PM
  • SunClosed

Service Hours:

  • Mon - Thu7:00 AM - 7:00 PM
  • Fri - Sat8:00 AM - 5:00 PM
  • SunClosed

Parts Hours:

  • Mon - Thu7:00 AM - 6:30 PM
  • Fri7:00 AM - 5:00 PM
  • Sat8:00 AM - 4:00 PM
  • SunClosed

Relax or Ride

My Options. The flexible and convenient option.
Want to get some work done while you wait for service? Or would you prefer to leave your Mercedes-Benz with us and enjoy the convenience of our shuttle? Then Relax or Ride is right for you. Take advantage of our lounge with Wi-Fi, desktop computers, television, toys for the kids and refreshments, or take our shuttle service to any near by destination.

Door to Door

My Vehicle Valet. When convenience come to you.
Can’t make it to us? We’ll come to you! With Door to Door service we pick up your Mercedes-Benz and return it to you when the service is complete. Our drivers treat your Mercedes-Benz with the expert care it deserves. Simply call or schedule your appointment online. It’s that easy.

Drop and Drive

My Courtesy Vehicle. The option for those on the go.
You need mobility and your Mercedes-Benz needs service. Drop and Drive is the perfect solution. Your Mercedes-Benz courtesy vehicle is available when you drop off your vehicle for service. It’s the choice that gets you on your way while our certified experts take care of your Mercedes-Benz. Perfect for those on the go.