Best of the Best

Mercedes-Benz USA (MBUSA) announced that Mercedes-Benz of Hoffman Estates has received the prestigious Mercedes-Benz Best of the Best Dealer Recognition Award based on its outstanding performance in 2011.  Mercedes-Benz of Hoffman Estates was presented the award as a tribute to its success as an independent entrepreneur who routinely exceeds the expectations of Mercedes-Benz owners.

This year, MBUSA is recognizing the top 15 percent of its retail network with the Best of the Best recognition.  The award, which is presented annually, goes to top performing Mercedes-Benz dealerships for demonstrating superior performance in various areas of their business, including customer satisfaction, new vehicle sales, certified pre-owned sales, leadership and management, parts operations, and market penetration.

"These dealers represent the essence of the Mercedes-Benz brand: an enduring commitment to excellence combined with an entrepreneurial spirit and the absolute dedication to customer satisfaction," said Steve Cannon, president and CEO of Mercedes-Benz USA.  "These are dealers who believe, as we do, that the ultimate measure of success is not only business acumen but also meeting the expectations of each and every customer every time-no exceptions."